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Demo Engineer (Global markets) 

Demo Engineer (Global markets) 

Terrasoft Ukraine, a leader in the space of business process automation and CRM, is growing at a record-setting pace. The company provides a leading low-code platform "Creatio" for process management and CRM. The company has been highly recognized as a market leader by the key industry analysts (including Gartner and Forrester).  

We are expanding our Global sales team in Kyiv and looking for a Demo Engineer to provide critical support in the closure of new business by demo scenarios designing, demo set-up, and customization. We expect our candidate to be a fast learner, responsible, proactive, and attentive to details. 

Desired Skills and Experience: 

  • 4-year degree required 
  • 1+ years of proven experience as a demo-engineer 
  • English level Upper-Intermediate (or least Intermediate)
  • Analytical skills   
  • Self-organization and planning   

Will be an advantage: 

  • Knowledge of BPMN 
  • Previous experience working with the following systems: CRM, ERP, marketing automation, accounting systems, workflow systems, etc. 

Responsibilities: 

  • Pain points identification for product demonstration focus, optional participation in meetings with customers to align on demo flow.  
  • Demo scenario design based on customers' requirements and pain points  
  • Demo set-up and customization using tools with no required coding according to designed flow.  
  • Sales team training on the product demonstration flow.  
  • Update the library with useful solutions and reusable functionality for the pre-sales team.   
  • Fill bidding requirements documentation based on the library referral answers and your knowledge, experience, and research on product capabilities.  
  • Preparation of a bidding package: involvement in the dedicated teams for functional, non-functional, technical, and security clarifications, design of case studies, company documents preparation, and controls the due dates of responses provision.  
  • Tracking of daily activities in correspondent systems  

What you should expect from us: 

  • Powerful award-winning product (a Leader in Gartner Quadrant) 
  • Established and successful customer base  
  • Focus on making our clients successful (NPS score – 36%) 
  • Dedicated leaders with open doors 
  • A collaborative environment where everybody is happy to help

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