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Business Analyst

Terrasoft Ukraine is a global business software company leading in the space of business process automation and CRM and low-code. The company has been highly recognized as a market leader by key industry analysts. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide.
Terrasoft Ukraine is looking for a Business Analyst with a high degree of willingness to travel abroad.


  • Find out clients' business needs (personal sessions, scoping calls, analyzing documentation from the customer etc.)
  • Writing project documentation (concept, technical design, use cases, testing protocols)
  • Perform system customization that does not require coding skills
  • Test the developed solution
  • Hold training sessions for system end users


  • Fluency in English is a must
  • Experience in IT projects implementation
  • Knowledge of industry models of business, sales, marketing and service processes
  • Knowledge of data exchange technologies, and understanding IT solutions architecture
  • Knowledge of BPMN
  • Ability to communicate complex ideas effectively — both verbally and in writing — in English
  • Willingness to travel abroad
  • Experience with CRM software strongly preferred


  • Unique experience of working with global markets (Americas, EMEA, APAC)
  • Enormous opportunities for professional and career growth
  • Competitive salary
  • Healthcare insurance
  • Corporate gym and cafe

If you like a dynamic environment that allows you to gain new exciting experience, apply all your skills, set new challenges and get wonderful team, this is the job for you!

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