Customer Success

Ваш HR-менеджер


Business Analyst

Terrasoft Ukraine is one of the fastest growing enterprise SaaS companies offering a leading low-code platform for process management and CRM. With amazing opportunities ahead of us, Terrasoft Ukraine is looking for a Business Analyst to launch the company's products into industrial operation effectively.  

Our intelligent products accelerate sales, marketing, service and operations for mid-size and large enterprises and are known under Creatio brand name. With a global team of 600+ dedicated professionals and hundreds of partners Creatio operates in 110 countries worldwide. 

As a Business Analyst you will join our Customer Success team and work for Global markets. You may be engaged remotely.   


  • Gathering requirements from multiple stakeholders, finding out clients' business needs  
  • Producing business requirement artifacts including concept, technical design, use cases, testing protocols and others 
  • System customizing with the help of low-code instruments 
  • Holding training sessions for clients 


  • Fluency in English, ability to communicate complex ideas effectively — both verbally and in writing  
  • At least 2 years of experience in IT projects implementation 
  • Deep understanding of industry models 
  • Knowledge of data exchange technologies and BPMN 
  • Understanding IT solutions architecture 
  • Experience with CRM software  


  • Unique experience of working with global markets (Americas, EMEA, APAC)
  • Challenging projects in different areas (e.g. banks, telecommunications, agrarian, etc.) 
  • Enormous opportunities for professional and career growth 
  • Internal BA geeks community
  • Powerful award-winning product  
  • Engaging and supportive team that sets and delivers on the world-class standards 
  • Dedicated leaders with open doors 
  • Other perks: free English Speaking Club, medical insurance, gym, food court, football and basketball teams, table tennis, kicker and the comfortable office near Demiyivska with bicycle and car parking.  

If you like a dynamic environment that allows you to gain new exciting experience, apply all your skills, set new challenges and get wonderful team, this is the job for you! 

Ваш HR-менеджер